FREE EXPRESS SHIPPING OVER €190

Privacy policy

SECTION 1 - PRIVACY POLICY OVERVIEW

PioBags (https://piobags.com) (“we”, “us”, “our”) is the brand name of a registered company DIS CONCEPT COMMERCE SRL and it is a business platform where the privacy of our users is acknowledged, protected, and respected. The following policy describes how the data from the visitors, members, users (“user”) of PioBags is collected, used, and disclosed to any relevant third parties. This Privacy Policy has been publicly displayed on our website so that all the users can access this and know about our data collection practices.  


SECTION 2 - TYPE OF DATA PIOBAGS’ WEBSITE COLLECTS

Any data provided on the website by the user is collected in a professional manner. All information supplied for the purpose of shopping for our products will also be deemed to be data voluntarily shared by the user. Please note that we do not collect any payment-related data by ourselves and instead third-party platforms are used to collect such data. Other than direct data collection the data will be also collected automatically. This type of data collection may include the user’s IP address, browser type, device, and OS type, access dates and times, and any pages viewed. Any information pertaining to interaction with the website (such as reviews, feedbacks, comments posted) may also be collected. Furthermore, there is certain information collected automatically through cookies. 

2.1 Direct Information Collection For Our Services  

We will collect information that you will provide us while you are registering a product or buying a product, or communicate with us. As a result of those actions, you might supply us with the following information: 

  • First and last name 
  • Email address 
  • Phone number (optional)
  • Address (shipping purposes) 
  • ZIP/Postal code 
  • IP addresses and Device OS Type (Collected Automatically) 
  • Payment Information (Collected Through Shopify)

2.2 Payment and Automatic Information Collection 

Currently, the customers can pay for their purchases through all payment platforms available through Shopify payment plans, including credit card, Stripe, and PayPal. All the payments will be made according to Shopify’s payment policy. Please note that we reserve the right to change, remove or modify any of the payment methods at our sole discretion without giving any prior notice. We are not accepting any other payment method. We will update through notification if and we start accepting other payment methods.

Your credit card information or payment information will be processed by PayPal and Shopify Payments platforms, which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. We reserve the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of products. Please read more about Shopify payment gateways by clicking the link below. 

https://www.shopify.com/payment-gateways


SECTION 3 - USE OF COOKIES AND OUR COOKIES POLICY 

Cookies may be placed in the user’s device browser files, or the device’s IP address may be tracked to provide you with automated features. 

Cookies are small data files with tracking identifiers sent by a hosting server or website to a browser, which then stores the files. Cookies are stored in order to remember users, retain user preferences, and compile aggregated statistics about user activity. There are two types of cookies which are called “Session Cookies” and “Permanent Cookies”. Session cookies remain in the user’s browser only as long as the user browses the website and is removed when the user leaves the website, while permanent cookies remain in the browser until they expire or the user deletes the cookies. Permanent cookies remember login information, previous user search information, checkout, and cart details. Cookies do not have any information that can reveal a user’s identity. 

Cookies convey information about user interaction with the website, including page views, weblink clicks, website access, duration of website stay, and other similar actions. This information allows us to track and understand user activity over a period of time to help us improve our services.

3.1 Google AdSense And Marketing Tools

We use marketing services on PioBag’s website in order to provide you interesting offers. For this purpose, we place advertisements via advertising service providers that use cookies and/or web beacons that are activated when you visit our website. Web beacons are small image files, which allow log file recording and log file analysis. To present online advertising on our website we primarily use the services of Google Ad-Exchange, Google AdSense. 

3.2 Data And Google Analytics

We use a tool called “Google Analytics” to collect information about the use of our website. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so, and what other websites they used before coming to this site. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser.

3.3 “Do Not Track” Signals

 Because there’s not yet a consensus on how companies should respond to web browser-based or other “do not track” mechanisms yet, we do not respond to web browser-based do not track signals. 


SECTION 4 - THIRD-PARTY LINKS 

Information may be shared with a third party to offer an enhanced service to the users or for the purpose of targeted advertising. The website will not share, lease, or sell any user information to a third party. The website may contain links to third-party websites that are not affiliated with us. Upon using these links to leave the website, any information given is not covered by this privacy policy, and the safety and privacy of any information given cannot be guaranteed. The user is obligated to inform themselves of any policies pertaining to third-party websites. The website is not responsible for the privacy policies of third parties.


SECTION 5 - COPYRIGHT ©2020 PIO BAGS AND DIS CONCEPT COMMERCE SRL. ALL RIGHTS RESERVED 

Dis Concept Commerce SRL and Pio Bags assert the moral right to be identified as the legal owner and copyright holder of all content contained on our website which may include, logos, text, images, illustrations, graphics, videos, audios, products, clips, drawings, products descriptions, and every other form of intellectual property (“content”) available on or through our website. Dis Concept Commerce SRL is an officially registered company in Romania and is protected by the Romanian, European, EU, and USA copyright laws.

Unless, as expressively, specifically, or otherwise stated, none of the content on our website may be copied, used, distributed, reproduced, modified, changed, republished, displayed, posted, downloaded, or transmitted in any form without the prior approval of PioBags or Dis Concept Commerce SRL. No user has the authorization or permission to “copy”, “mirror” or “frame” any material contained digitally on this website. No user is permitted to copy, change, distribute, modify, publish, transmit or create derivative works of any material found on this website for any public, personal or commercial purposes. 


SECTION 6 - REASONS FOR USERS’ INFORMATION COLLECTION  

Unless otherwise stated, information is collected for internal purposes only. This includes such purposes as to :

  • Administer the services provided by the website, including to inform our users of any relevant information contained within our website.
  • Improve the services of our website.
  • Contact the user for the purpose of research, product development or changes, and customer service.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage accounts.
  • Deliver targeted advertising, news, or other promotional material from the website to the user.
  • Enable communication between the website and the user.
  • In the process of selling, expanding, reducing, or acquiring new businesses and assets, users’ information may be shared with our new partners. 
  • Fulfill and manage purchases, orders and payments, and other transactions relating to the website.
  • Increase the efficiency and operation of PioBag’s website.
  • Notify the users of updates on our website.
  • Offer new products, services, recommendations, and request customer feedback.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Resolve disputes, troubleshoot problems, and respond to product and customer service requests.

 6.1. Sharing of Information 

Information may be shared in certain instances where the disclosure is necessary for our services. We do not sell users’ information anyway. The sharing of information with the third-party services provider helps us use your information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. 

6.2 Behavioral Advertising 

We may also use the information about users to provide our users with behavioral advertisements or marketing communications that we have reason to believe will be of interest to our users. These patterns will be generated automatically based on users’ browsing and shopping history on our website. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  

You can opt-out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads  

- Google: https://www.google.com/settings/ads/anonymous  

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 


SECTION 7 - USER RIGHTS 

Users can see, edit, or delete their personal information at any time. Website administrators may also see and edit this information.


SECTION 8 - GDPR PRIVACY RIGHTS

If you are a citizen of any European country or state, the following disclosure is made in compliance with the European General Data Protection Regulations (GDPR).  As a user, you have the right to access the personal information about you that we store on our systems, and have us update, correct, or delete it. Also, you may at any time withdraw your consent to any activity in which you provided us your consent. You are also entitled to obtain from us your Information (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact us at contact@piobags.com.   


SECTION 9 - EUROPEAN ECONOMIC AREA (“EEA”) PRIVACY STATEMENT 

All information you provide to us is stored securely and treated with care and respect. The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA") such as the United States. It may also be processed by persons operating outside the EEA. If we do send your data outside the EEA, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details, you agree to this transfer.


SECTION 10 - PROTECTION OF MINORS

Our website does not knowingly or specifically collect information about children under the age of 13 and we believe that children of any age should get their parents’ consent before giving out any personal information. This step has been taken in compliance with the COPPA act. 

COPPA means The Children’s Online Privacy Protection Act. This act was enacted in 1998 and under this act, all the measurements have been made to protect the information for children, specifically children under 13. The main focus of the COPPA act is to put parents in control of the information to which their children may be having access. If you are under 13, you should never provide us with any personal information, nor should you be using our website and our services.


SECTION 11 - CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CALOPPA)

CalOPPA (California Online Privacy Protection Act) is the state law of California (USA) which is essential for business practices for the residents of California and the USA. CalOPPA is not only for the websites of California or the United States of America but it is for every business that wants to operate and wants to collect data from the residents of California. This law states how the privacy information of the residents of the State of California will be collected and used by the websites.  

We respect and value the privacy of all its users and to be in compliance with California Online Privacy Protection Act we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA), we have taken the necessary precautions. 

Users And Visitors Under Caloppa Have The Following Rights When Using Our Website: 

  1. They have the right to know how their personal information is being collected by our website.  
  2. They can find out if their data is being shared, revealed, or disclosed. 
  3. They have a right to access their own data.  
  4. They can request to delete or remove any of their personal data.  
  5. And they have the right to know that they are not being discriminated against for exercising their privacy rights.

Please note, as we have stated earlier that we don’t respond to DNT signals due to variations in different browsers. 


SECTION 12 - CCPA NOTICE

The following statement is made for the residents of the USA including the state of California. Under this statement, the following compliance has been made in accordance with The California Consumer Privacy Act of 2018 ("the CCPA").

When you visit our website we collect the following information:

  • Information automatically collected from your device and browser
  • Location information
  • Information from Analytics and Advertising partners

Some of this information includes Personal Information such as an online identifier or IP address, Geolocation data, Internet activity relating to your use of the website.

We share this information with our trusted advertising partners to deliver ads tailored to your interests. The transfer of your information to such partners may be considered a "sale" under CCPA. 

Your Rights And Choices. As A California Resident, You May Be Able To Request To Exercise The Following Rights:

    The Right to Know any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:

  • The specific pieces of personal information we have collected about you;
  • The categories of personal information we have collected about you;
  • The categories of sources of personal information;
  • The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
  • The categories of personal information we have sold and the categories of third parties to whom the information was sold; and
  • The business or commercial purposes for collecting or selling personal information.

    The Right to Request Deletion of personal information we have collected from you, subject to certain exceptions. The Right to Opt-Out of Personal Information Sales to third parties now or in the future.

You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

To Submit your California Consumer Rights Requests. You may submit a request to exercise your California Consumer Rights you can contact us at contact@piobags.com.

 

SECTION 13 - DATA PROTECTION PRACTICES

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or type of misuse by unauthorized parties.


SECTION 14 - MODIFICATIONS AND AMENDMENTS IN PRIVACY POLICY 

We reserve the right to modify this policy at any time, and for any reason. These changes will appear as an update and will include the date of any changes. Any changes will be deemed valid and effective immediately upon the published update. No specific notice will be given to each individual user, and each user has waived any right to such notice. Users are encouraged to review our website regularly in order to inform themselves of any changes to this policy. As such, users are deemed to be informed of any changes by way of the update notice posted to the website at the time of any change. By continuing to use the website after the time of such published changes to the Privacy Policy, the user is deemed to have accepted changes.


SECTION 15 - OPT-OUT RIGHT TO USERS FROM NEWSLETTER AND E-MAIL LIST

We give all users of our website to opt-out from our newsletters, promotional, and commercial email lists by simply contacting us and letting us know. Moreover, the user has also an option to opt-out by following the ‘unsubscribe’ link at the bottom of the commercial email and removing his or her email from our list. This step has been taken in compliance with the CAN-SPAM act. Please note, we only send emails in order to send information, respond to inquiries, to promote our website, and to advertise our business. Requests to be deleted from email lists run by the website shall be completed upon a request submitted to our support department contact@piobags.com


SECTION 16 - CONTACT

Any questions, remarks, queries, and feedback regarding any of the above-mentioned terms of our privacy policy can be directed at contact@piobags.com